The best way to keep your customer happy is through constant, clear communications. One of the ways to reach customers is with transaction-related documents - which are the most opened and read communications consumers receive. Plain and simple - people open statements that are related to where their money is going. So how can you maximize on this opportunity? Here are five things the modern consumer expects in a statement...

Did The Decline In Direct Mail Have Something To Do With the Housing Bubble Bursting? It is, arguably, a reverse way of looking at the situation – but mail volume and the burst of the housing bubble may actually have some connections… at least according to federal regulators...

Since the beginning of time all cultures have sought after security and affluence and were loyal to anyone who could provide both. Government used to provide both: today – not so much! Why can’t banks step into this vacuum and help their customers secure their assets and provide guidance to help maximize their earnings?

USPS changes in 2013