Document + Statement

Electronic and Print Communications

How you communicate with your customers is changing dramatically. Today’s customers expect their experience to be seamless, whether they encounter you online, in email, by phone or through the mail. 

Every interaction is an opportunity to strengthen and extend customer relationships—even with routine touchpoints like sending bills. Customers want to choose their method of interaction and that often means combining channels to create integrated communications. 

In many industries, electronic presentment, e-adoption and mobile/online bill pay have fast become the new standards. We offer turnkey strategies to convert customers to electronic statements and bills which can dramatically reduce your costs. 

SourceLink expertise includes:

  • Channel-specific invoice and statements design – print, mobile and desktop

  • Account information that’s responsive to your customers’ preferred devices – mobile, tablet and desktop

  • Compliance/regulatory communications

  • Online bill pay and click-to-pay technology

  • Account information – print, email, mobile or PDF archival

  • Alerts and notifications delivered via print, email, mobile or customer portal

  • Cross-sell communications

  • Mail tracking and delivery notification

Let us help you connect with your customers the way they prefer  
With data services, high-speed digital printing, design services, mailing, data archival, and digital electronic statement solutions under one umbrella, we’ll be your critical documents powerhouse.  

Want to improve your customer communications? Click here to learn more about our Customer Engagement Platform. 


Document + Statement Services

 

We are excited that we’ve been able to partner with a vendor who could not only leverage their printing and mailing experience, but one who is forward-looking enough to offer us additional cost savings strategies down the road.
— Bob Leventry - Director, Butler County Water & Sewer Department

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