SourceLink, an industry-leading data driven marketing services firm and CCM company announces the addition of Carrie Hartt as Director of Business Development for the Customer Communications Management (CCM) Division.
With over 30 years of sales experience, Hartt brings a consultative solution selling approach in customer communications management and transactional document outsourcing. She has vast experience across various industries that SourceLink serves including; financial services, consumer services, insurance, healthcare, utility, cable, and telecommunications.
Prior to SourceLink, Hartt was Executive Director of Sales for DataProse, and held senior sales roles with CSG International, MetroGroup and WorkflowOne. Hartt is a graduate of Ferris State University and holds a degree in Marketing & Sales.
As a Director of Business Development with our CCM Division, Hartt will collaborate with clients to solve and improve their customer communication challenges while providing the optimal blend of technology, strategy, and services to help the client increase revenue, reduce costs and expedite cash flow, while improving the overall customer experience.
“Companies are laser-focused on CX. They are looking for partners that have evolved beyond execution and can help them think strategically about each customer touchpoint,” adds Hartt. “SourceLink has mastered the art of balancing the transactional side of the business, while also deepening and growing the relationship. I am thrilled to be working for a company who’s truly passionate about helping their clients exceed their goals, and has the answers and solutions to help them grow their business and improve the customer journey.”
“We are very excited to welcome Carrie Hartt to the SourceLink team,” says Bob Nesbit, EVP of Operational Excellence at SourceLink. “Carrie is an accomplished professional with knowledge in driving profitable growth, increasing sales & market share, business strategy, planning & execution. Her in-depth knowledge of transactional documents and implementing omni-channel communication strategies will be an asset to the SourceLink team.”
SourceLink, a top-ranked Direct Marketing agency, creates results-driven communication solutions. Combining strengths in marketing analytics, data intelligence, technology, and production expertise, SourceLink crafts and executes data-driven direct marketing and document outsourcing solutions. SourceLinks analytic and communication solutions improve marketing ROI through greater relevance and increased response. On the production side, SourceLink solutions reduce costs through more efficient operations and postal optimization. SourceLink operates in four U.S. locations. For more information, visit www.sourcelink.com