Transaction + Promotion

"Turning everyday communications into opportunities for ongoing customer dialogue."

We combine transactional document processing  with enhanced customer intelligence, extracted from SourceLink’s proprietary National Consumer Database.  This enables us to leverage open rates for transpromotional opportunities. That’s what makes us different and better! The security and confidentiality of your data is always our first priority. We are trusted by financial, government and state agencies to process everything from monthly printed or e-statements to compliance mailings complete with delivery authentication.

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E-Presentment & Payment

BLINK, our e-presentment and payment solution, is part of our BILLING+ transactional statement suite of services. We save you money and improve speed-to-market by delivering critical communications via your customer’s preferred channel. Benefits of e-presentment include faster delivery, reduced costs, improved customer service, one-to-one personalized marketing and easy integration with multichannel marketing programs.  We even offer proven successful strategies that will increase paperless adoption for your company.

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Statement Processing

Every month we produce millions of invoices, statements, transpromotional statements and statement advertising inserts for a variety of clients across industries. All our technical expertise and automation provide you with the flexibility and responsiveness that are so critical to your business. We are trusted by financial, government and state agencies to process everything from monthly printed or online statements to compliance mailings complete with delivery authentication.

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MultiTrac®

More than a mail tracking tool, our MultiTrac® process is a powerful marketing solution that allows our customers complete visibility into their inbound and outbound mail delivery performance. MultiTrac® helps our clients more effectively manage call center staffing, inbound cash receipts, campaign performance and predictive response modeling. It provides a direct, real-time relationship between mailer and the USPS to quickly resolve any potential delivery issues. Finally, its completely customizable reporting dashboards give clients much deeper insight into their direct mail campaigns.

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Digital Printing

Our advanced full-color digital printing capabilities allow you to unleash the potential within transactional documents for enhancing customer communications and improving the overall customer experience. Digital printing gives you the ability to more highly personalize using full color; while the use of cobranded partnering leverages open rates to turn costs into profits.

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Compliance Mailings

For legal compliance mailings like SEC, HIPAA, GLB and others, we have the unique capabilities, expertise and security to get it all done. We can boast unmatched production capabilities, with many clients requiring same-day, 24-hour or 48-hour turnarounds, sheet or roll printing, variable marketing messaging, selective inserting up to 24 stations, and complete PDF file archiving. From simple letter and envelope packages to more complex, customized packages with variable printing and selective inserts, we produce secure compliance mailings for state and federal government, financial institutions, healthcare organizations and other industries.

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Security

Our SAS 70 Type II certification means our best-in-class data security processes keep your data safe. We have developed a technology-driven platform infrastructure including camera verification and intelligent collation and insertion that's designed for 100% document integrity. Our dedication to exacting security methods and internal controls has allowed us to consistently offer our clients an unprecedented level of quality, service and data security. Our SAS 70 certification has simply further proved that dedication.

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Remittance Tracking

As payment delinquencies increase, we are able to track remittances in the mail stream allowing you to more effectively manage cash flow, reduce delinquency re-mails and trim outbound telemarketing costs. As an added benefit, a better understanding of payment patterns can help you improve customer experience and relationships within your organization.

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