According to Forrester Research Inc., travel brand loyalty has decreased by 19 percent since 2006. Mobile devices are giving instant access to information, rates, reservations, online booking and check-ins, as well as downloads for news, music, movies and more. The travel and entertainment experience is instant. Frequent and instant access to fresh and reliable knowledge is the new competitive advantage. That's exactly what we help you deliver.
Travel and entertainment companies know the importance of engaging customers at every turn of their journey, keeping them connected to the brand. But as customers become savvier, the challenges become greater. Top senior travel and tourism executives recently stated that 54 percent of their top opportunities over the next five years involved technology and communication – two areas where SourceLink excels.
We have successfully helped retain loyal customers, win back past customers and attracted new customers using our expertise in multichannel marketing, our ability to transform and deliver diverse data sources, and our ability to execute upon our research findings. Our enhanced perspective across a multitude of industries, and involving the entire spectrum of marketing channels, allows us to create unique ways for you to grow your business.