Also, stop by this page to learn more about how our customer communication management tool, Customer Engagement Platform, can help centralize your customer communications and offers a solution to increasing e-adoption.
Security & Compliance
Our annual SOC2, Type II audit means that we go through a rigorous review of data security processes, which, in turn, ensures that your data is safe. We have developed a technology-driven infrastructure, including camera verification, intelligent collation and insertion – all designed for 100% document integrity. We utilize secure FTP transmission, multi-factor authentication, AES 256 encryption, and secure segmentation. Employees undergo extensive background checks and annual security training. SourceLink facilities have restricted access areas for an added layer of protection. Our adherence to exacting security methods and internal controls has allowed us to consistently offer our clients an unprecedented and unparalleled level of quality, service, and data security. SourceLink is regularly audited by the IRS, SSA, and three of the top five banks in the country.
SourceLink is also a PCI certified production firm with redundant capacity facilities. While our locations are strategically located and diversified to support the unique needs of our clients, they are also integrated to provide redundancy of critical capabilities in the event of disaster.
Our Compliance Portal is your all-in-one dashboard to track where your mailings are, job status, invoices, a searchable archive, and a daily custom report for compliance and accountability. It is essentially your one-stop shop for all things related to your statements. Also, stop by this page to learn more about how our mail tracking solution, MultiTrac can help you stay compliant in your mailings.
When was the last time you looked at your statement through a customer’s eyes? With our vast experience in statement production, we can help to make your statements more customer-friendly, easier to read, or even an extension of your marketing initiatives. Digital printing and interactive HTML5 eStatements give you the ability to personalize using full-color – a known factor to increase open rates.
SourceLink’s in-house creative team offers a selection of choices and can work with you to redesign your customer statement from the ground up. A redesigned statement can include eye-catching text and full color onserts giving your piece higher impact and providing higher customer clarity and satisfaction. Redesign can help your statement function as an extension of your marketing team, becoming a revenue-generating asset. See some examples of statement redesign on our portfolio page.